Department of Environment and Science operates a Pollution Hotline for any pollution complaints:

Examples Include:

  • significant fish kills (not including bycatch)
  • chemical truck/vehicle rollovers
  • factory fires (if a premises is currently on fire call 000 immediately)
  • pipeline breaks
  • major sewage spills
  • Pollution resulting from mining and petroleum resource operations
  • Pollution/ Dust resulting from mining quarries
  • Pollution resulting from mining sewage treatment plants
  • Pollution resulting from mining other industries identified as environmentally relevant activities (PDF, 191KB) that are administered by the State
  • Pollution resulting from local government work depots (where works have been done by a local/state employee and not a contractor. If it is a contractor contact the relevant local government)
  • Pollution resulting from State schools
  • Pollution resulting from State hospitals

Avenues to Report:

Phone

1300 130 372 – 24/7 Pollution Hotline. Have the following details (in italics) ready:

  • your details (name, phone, address, email)
  • alleged offender’s details (name, business name, phone, address, email, website, number plate)
  • time and date of incident or activity
  • location of incident or activity
  • description of incident or activity
  • description of environmental values being affected.

Online

You can complete the online form available at https://odourreporting.des.qld.gov.au

Email

You can download and complete form available at https://environment.des.qld.gov.au/__data/assets/pdf_file/0019/90334/eis-environ-nuisance-complaint-allegation.pdf and email to pollutionhotline@des.qld.gov.au

Mail

You can download and complete form available at https://environment.des.qld.gov.au/__data/assets/pdf_file/0019/90334/eis-environ-nuisance-complaint-allegation.pdf and mail to GPO Box 2454 BRISBANE QLD 4001

Further information on the Pollution Hotline is available at www.qld.gov.au/environment/management/pollution-management/reporting

Our Office continues to advocate for an Independent Environmental Protection Agency for Queensland to address failings in our current system of environmental protections. For those wishing to assist with direct advocacy, we have more information at www.sandybolton.com/independent-environmental-protection-agency-march-2023.